Terms & Conditions
Welcome to Advecco India. These Terms & Conditions govern your access to and use of the Advecco India website, services, content, and related offerings.
By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
1. About Advecco India
Advecco India provides business and professional services that may include digital marketing, e-commerce services, marketplace management, website-related services, technology solutions, consulting, account management, and other related services.
The exact services provided to a client will depend on the agreed scope of work, proposal, quotation, service package, or other written agreement.
2. Eligibility
By using this website or engaging our services, you represent that:
- You are legally capable of entering into a binding agreement.
- The information provided by you is accurate and complete.
- You will use our website and services only for lawful purposes.
- You will comply with all applicable laws and regulations.
If you are engaging Advecco India on behalf of a company, firm, or organization, you represent that you have the authority to do so.
3. Website Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Introduce viruses, malware, or other harmful code.
- Copy, reproduce, distribute, or exploit website content without authorization.
- Interfere with the normal operation or security of the website.
- Use our content or services to violate the rights of another person or organization.
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
4. Services
The services provided by Advecco India will be based on the scope agreed with the client.
Depending on the selected service, this may include:
- E-commerce marketplace onboarding
- Marketplace account management
- Product listing and catalog management
- Digital marketing
- Website design and development
- Search engine optimization
- Advertising management
- E-commerce consulting
- Account support and operational assistance
- Other services specifically agreed with the client
Any service not expressly included in the agreed scope may be treated as an additional service and may incur additional charges.
5. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information required to deliver the services.
The client may be required to provide:
- Business information
- Product information
- Product images
- Brand documents
- GST and tax information
- Bank or payment information where applicable
- Marketplace account information
- Login credentials or authorized access
- Required certificates and licenses
- Other information reasonably necessary for the service
The client is responsible for ensuring that all information and documents supplied to Advecco India are genuine, accurate, current, and legally usable.
Delays caused by incomplete, inaccurate, or late information provided by the client may affect project timelines.
6. Marketplace and Third-Party Platforms
Some Advecco India services may involve third-party marketplaces and platforms, including but not limited to Amazon, Flipkart, Myntra, AJIO, Nykaa, Meesho, JioMart, advertising platforms, payment providers, logistics providers, and technology platforms.
Advecco India does not control these third-party platforms.
Therefore, we do not guarantee:
- Marketplace approval
- Listing approval
- Account approval
- Account activation
- Specific sales
- Specific rankings
- Advertising performance
- Revenue or profit
- Inventory availability
- Delivery performance
- Marketplace policy compliance decisions
- Continued account access
- Resolution timelines controlled by third parties
Third-party platforms may change their policies, fees, algorithms, technical systems, eligibility requirements, or operating procedures at any time.
7. Account Access and Credentials
Where account access is required to provide services, clients must provide authorized access only.
Clients remain responsible for the security of their accounts and credentials.
Advecco India will use account access only for the agreed service purposes. Clients should notify us promptly if they suspect unauthorized access or security issues.
We recommend that clients use appropriate security measures, including strong passwords and two-factor authentication where available.
8. Fees and Payments
Service fees, payment schedules, taxes, and other applicable charges will be communicated through the applicable quotation, invoice, proposal, agreement, or service package.
Unless otherwise agreed in writing:
- Payments must be made according to the agreed payment schedule.
- Applicable taxes may be charged separately.
- Third-party fees are generally not included unless expressly stated.
- Work may be paused where required payments remain outstanding.
- Additional work outside the agreed scope may be charged separately.
Failure to make payments on time may result in suspension or termination of services.
9. Refunds and Cancellations
Refunds and cancellations will be governed by the specific refund or cancellation terms communicated for the applicable service.
Unless otherwise agreed in writing, fees for services that have already been performed, work already initiated, or third-party charges already incurred may not be refundable.
Any refund eligibility will be determined according to the applicable service agreement and circumstances.
10. Timelines
Advecco India will make reasonable efforts to complete services within the estimated timelines communicated to the client.
However, timelines may depend on:
- Client approvals
- Availability of required information
- Marketplace processing
- Third-party approvals
- Technical issues
- Revisions
- External dependencies
- Force majeure events
Therefore, estimated timelines are not guaranteed unless a specific deadline has been expressly agreed in writing.
11. Intellectual Property
Unless otherwise agreed in writing, intellectual property rights in Advecco India’s original materials, methodologies, processes, templates, systems, designs, documentation, and proprietary content remain with Advecco India.
Upon full payment, the client may receive rights to use deliverables specifically created for the client according to the agreed scope.
The client must not resell, redistribute, reproduce, or commercially exploit Advecco India’s proprietary materials without written permission.
Client-provided content remains the responsibility of the client, and the client represents that it has the necessary rights to use such content.
12. Product and Content Responsibility
For marketplace listings, websites, advertisements, catalogs, or other promotional materials, the client is responsible for the legality and accuracy of product-related information supplied to Advecco India.
This includes, where applicable:
- Product claims
- Product specifications
- Prices
- MRP
- Ingredients or materials
- Certifications
- Trademarks
- Product images
- Copyrighted material
- Regulatory information
Advecco India is not responsible for legal claims, penalties, disputes, or losses arising from inaccurate or unauthorized information supplied by the client.
13. Advertising and Marketing
Where Advecco India provides advertising or marketing services, campaign performance may vary based on market conditions, competition, budget, platform algorithms, audience behavior, product quality, pricing, and other factors.
We do not guarantee a specific number of:
- Sales
- Leads
- Visitors
- Impressions
- Clicks
- Conversions
- Revenue
- Return on advertising spend
Advertising budgets and third-party advertising charges are separate from Advecco India’s professional service fees unless expressly stated otherwise.
14. Website Content
We make reasonable efforts to keep website information accurate and current. However, information may occasionally contain errors, omissions, outdated information, or inaccuracies.
Advecco India reserves the right to modify website content, services, pricing, features, or information without prior notice.
15. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience only. Advecco India does not control and is not responsible for the content, security, availability, privacy practices, or terms of third-party websites.
Your use of third-party services is subject to their respective terms and policies.
16. Confidentiality
Advecco India will take reasonable measures to protect confidential business information shared by clients for the purpose of providing services.
However, confidentiality obligations may not apply to information that:
- Is publicly available.
- Was already lawfully known to us.
- Is independently developed.
- Is required to be disclosed by law or a lawful authority.
- Is provided to us by a third party without confidentiality restrictions.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Advecco India shall not be liable for indirect, incidental, consequential, special, or business losses arising from the use of our website or services.
This may include losses relating to:
- Revenue
- Profits
- Business opportunities
- Data
- Marketplace account restrictions
- Marketplace suspensions
- Advertising performance
- Third-party platform failures
- Delayed approvals
- Business interruption
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.
18. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Advecco India, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from:
- Your breach of these Terms & Conditions.
- Your violation of applicable laws.
- Unauthorized use of third-party intellectual property.
- Incorrect or misleading information supplied by you.
- Your misuse of our website or services.
- Your violation of third